Services Offered:
Optimum Payment Options
Whether
opening a new business or expanding an established one, we provide
flexible, robust, and reliable products and services that enable
merchants across the nation to accept electronic payments including:
- Major Credit Cards—MasterCard®, Visa®, American Express®, Diners Club®, Discover®Network, Diners Club®, JCB®
- ATM/Debit Cards
- Electronic Benefit Transfer (EBT)
- Gift Cards, Purchasing Cards
- Check Guarantee and Electronic Check Acceptance (ETA) through Telecheck®
- All
Web-Based, e-Commerce Transactions through the First Data Global Gateway—1 of the Most Secure and Complete Online Payment
Solutions Available
 Card Processing
Providing
customers with a credit card payment option is proving to be a valid
form of business survival, and FDIS offers a reliable one-stop shop to
help businesses not only survive, but thrive. FDIS processes major
credit cards; MasterCard®, Visa®, PIN-secured and signature debit,
American Express®, Diners Club®, Discover®, and JCB® cards. FDIS
merchants who can offer their customers a choice of payment options not
only enhance their customers' shopping experience, but also increase
their own revenue-generating potential.
First Data Global Gateway
The First Data Global Gateway is for start-up merchants who want to get online fast, as well as merchants who already have a website and want a fast and reliable e-commerce payment solution. The First Data Global Gateway translates information from a merchant's website into a format that can be read by an electronic processing system to process transactions online.
E-commerce means new opportunities and responsibilities for merchants. The First Data Global Gateway offers merchants the protection of 128-bit Secure Sockets Layer (SSL) encryption, as well as state-of-the-art fraud-protection features, including:
- Fraud Screening of Each Transaction Prior to Submission for Authorization
- Additional Protection During Authorization through Address Verification Service (AVS) and Card Verification Value 2 (CVV2)
- Protection from Repeated Fraud through the Blocking Of:
- Specific Credit Card Numbers
- Internet Protocol (IP) Addresses
- E-mail Addresses
- Individuals by Name
- Purchase Values in Excess of a Threshold Dollar Amount
Telecheck®
Paper
checks may not always be the most popular form of payment for many
customers because of time spent at the point of sale. However, FDIS
offers merchants a way to accommodate those customers who still prefer
checks as a payment type. Through the TeleCheck® Warranty and
Electronic Check Acceptance® (ECA®) services, merchants have the
ability to accept checks in a safer, more secure, and more profitable
environment.
The TeleCheck
Warranty service acts like an insurance policy for merchants when
accepting paper checks, as TeleCheck automatically guarantees the full
amount of any check it approves, provided that the merchants have met
all its requirements.
The
TeleCheck ECA program converts paper checks electronically at the point
of sale and transfers the money from the customer's account to the
merchant's, acting in many ways like a debit card payment.
Wireless Solutions
For mobile merchants, wireless technology delivers a powerfully
effective means to help streamline operations and process transactions
more securely and faster. FDIS provides mobile merchants with
outstanding wireless solutions to help you successfully implement your
wireless business strategies. A full range of wireless products and
networks are available that allow mobile merchants to process sales at
anytime from anywhere. Transactions can also be swiped and stored for
downloading later. Printed sales receipts are provided at the point of
sale.
Customer Support:
FDIS
supports its merchants with exemplary customer support 24/7 in more
than 140 languages and dialects. The customer service staff helps
merchants reconcile their deposits, understand their account
statements, and answer questions about rates, fees, charge backs, and
retrievals.
 Mymerchantoffice®
service is a dedicated merchant website that allows business owners to
access their merchant account information online 24/7 and reach
customer service. Using the website, merchants can also reconcile their
deposits, retrieve their deposit information, view detailed reports of
their charge back and retrieval histories, and receive prompt answers
to questions they submit via e-mail.
Technical
assistance for point-of-sale (POS) processing equipment and processing
issues is available from the POS Help Desk. Merchants can rely on
representatives from the POS Help Desk to answer questions about their
POS processing equipment 24 hours a day, 7 days a week. Additionally,
new merchants can call the Help Desk for training instructions and
assistance to operate their POS processing equipment.
The
Technical Support Department offers merchants assistance with the
First Data Global Gateway, other gateways, and processing
software.
Merchants can get help
with setup of the Global Gateway Central service by contacting the HTML Support Group. The API
(application support interface) Support Group helps merchants implement
the First Data Global Gateway Select API service for transaction processing and manages
shopping cart compatibility.
Ready to get started?
Get a Merchant Account
Sign up today! Applying for a FDIS Merchant account is easy. We
maintain one of the highest merchant approval rates in the industry,
with merchant accounts generally approved in 2 business days. Go to our
CONTACT US page and we will contact you!
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